To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use your My Number Card as your Health Insurance Certificate.

To have a Health Insurance Eligibility Certificate issued or reissued

Required documents:	“Application Form for Issue of Health Insurance Eligibility Certificate” “Application Form for Reissue of Health Insurance Eligibility Certificate” Example (Loss/Damage) “Application Form for Loss of Health Insurance Eligibility Certificate” Example (Unnecessary for re-issue)
Applies to:	Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a My Number Card as a Health Insurance Certificate Lost or damaged Health Insurance Eligibility Certificate
Address inquiries to:	MSDKK and MSDGK Employee　：Payroll Inc MSD AH KK　：i6 Consulting Sharoshi Hojin in charge of AH ORGANON KK　：i6 Consulting Sharoshi Hojin in charge of ORGANON A voluntarily and continuously insured person： Value HR, Health Insurance BPO Center, in charge of MSD
Notes:

How to apply:	Please contact by e-mail to Address Inquiries.
Applies to:	Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to:	Health Insurance Society
Notes:	The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)